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Terms of Service

A. About the company

The www.lacrimosadesign.com is an online e-shop that offers decorative and utilitarian products. The store is operated by the company under the name G. Papadopoulos & Co and the distinctive title “LACRIMOSA”, based in Thessaloniki, on 24 Aristotelous Street, 4th floor. The online store is operated by www.lacrimosadesign.com, under the terms and conditions set out below.



B. Accepting the Terms of Use – Users’ Responsibility

1. Each User-buyer can express interest in any products available on our website on his/her behalf or on behalf of third parties.

2. The Company does not accept any disclaimer of clients which (the Company) have not undersigned.

3. In Terms of Use, the clause “User” refers to the natural or legal person, over 18 years of age, who has the required legal capacity. The clause “company” refers to the online store www.lacrimosadesign.com.

4. If the User disagrees with some or all of the Terms of Use of the e-shop, he/she must refrain from using. Otherwise, he/she indicates that he/she has accepted unconditionally all the terms and conditions of operation.

5. The User of the e-shop declares and accepts that he/she will not use its content in an illegal and/or immoral way.



C. Purchase by credit card

1.The purchase is completed after completing the data, the number of credit card, choose the option "I accept the terms of use" and add the product to his/her shopping basket. Only then, our company carries out the procedures for billing and shipping products on e-customer’s basket.

2. Upon completion of an order from the "Add to cart" menu, out company sends an informative e-mail to the User, with the order number and all relevant information for the purchase.

3. The Company assumes no liability for any use of unlawful credit card transaction to be discarded with the user’s credit card.

4. All transactions between the user and the company will be made through our website (www.lacrimosadesign.com) using the service provider of online payment processing which is contracted by the company.



D. Availability of products

1.If  the availability is not as mentioned in the e-shop, the  User is notified prior to checkout.

2. If a product will be permanently not available, the User will be notified by mail or phone.



E. Allocation of property

Products sold through "Lacrimosa Design" are owned by the company until the complete repayment by the user.



F. Prices and Shipping Costs

1. All prices include the legal VAT 23%.

2. Shipping costs are charged to the user.

3. The user who wishes to receive the products from our offices, will not be charged with shipping costs.



G. Way of dispatch

All products are shipped through the Greek Post (ELTA) by registered post, with written notice of receipt to the address you specified in your order.



H. Payment

1. Payment of the product / service is made by credit card. Website accepts all credit cards Visa ® and MasterCard ®. For more options, the user can use the Paypal service.

2. Products with Greek shipping address can be also paid through postal payment. Users can also receive and pay the products from Lacrimosa office (Thessaloniki, 54623, Aristotelous 24 str, 4th floor).


I. Order Cancellation

1. Buyer pursuant to the provisions of current Article -4- Paragraph 10 of  N. 2251/1994 may unjustifiably withdraw from the contract of sale of product / service within an exclusive fourteen (14) calendar days of purchase, by written notification of his claim  to the Company (via email to info@lacrimosadesign.com).

2. The Company will refund to the User/buyer the amount of money corresponding to the value of the product, while the User/buyer will return the product that was initially received.

3. Order cancellation is accepted at the company’s office (Lacrimosa) in the following address: 24, Aristotelous str., GR 546 23 Thessaloniki, Greece.

4. The product may be returned to the company inside his original packaging and if it has not been used or worn at all. The product must be accompanied by a receipt / invoice purchase.

5. Shipping costs in case of order cancellation are charged to the User.



J. Personal Data

1. Lacrimosa Design does not store credit card data and uses personal data only for the processing market transactions, shipping and selling of  products.

2. The Company does not use the confidential personal user data for marketing, advertising or other uses for the third, under any circumstances.

3. By deleting the User account from the site automatically all data that may have been stored for past purchases is deleted.

4. For any other information about personal data privacy, please contact Lacrimosa Design.

5. Lacrimosa Design reserves the right to send its customers e-mail newsletters with news, special offers and other services.



K. Amendments of Products

1. "Lacrimosa Design" reserves the right to change the material or part of the materials used with other products of similar quality. Such data will be mentioned to the characteristics of each product's post in our webpage.

2. The color difference between the product’s colors and screen colors is not considered as deficiency.
3. The Company reserves the right to modify or delete the description and price of products without prior notice.



L. Copyright

1. All material on this website www.lacrimosadesign.com, including graphics, images, text and photos is considered as literary property (copyrights) of the Company or its affiliates.

2. Any reproduction, duplication or use of any content of this website in any media, with or without processing, without prior written permission is not allowed. Otherwise, there will be accountability in accordance with Law 2121/93 and the rules of international law enforced in Greece.

3. In any case, that the user violates the company’s intellectual property, the company reserves the right to terminate and/or delete the User’s information.



M. Links to other websites

1. This website may contain links or references to other websites belonging to third parties. Also, access to the website of the company may be reached via links and web sites of third parties.

2. The Company, in no case indicated that unreservedly approves or recommends the content or third parties' websites and does not guarantee or give any promise to the accuracy, currency or completeness of general information or content contained in these sites and therefore assumes no responsibility for any loss or damage arising from the user to use them.



N. General information regarding Terms and Conditions of Use

1. The company reserves the right to modify the terms and conditions of transactions between the User and the website www.lacrimosadesign.com whenever necessary.

2. Users will be deemed to have been notified and are bound by the changes since these changes are posted on the website.

3. The Company reserves the right to alter or delete materials of the website at any time.

Lacrimosa Design © 2017 All Rights Reserved